For service engineers the Lode Device Manager software is available.
This sophisticated software package allows the service engineer of your distributor to easily and efficiently analyse possible issues and solve those, like updating the embedded software.
To be able to use the Lode Device Manager software you need to be registered at Lode. A registration can be obtained via firstname.lastname@example.org
Only service engineers of official Lode Distributors that have followed the specific training are eligable for registration.
You can download the Lode Device Manager software here